Terms of service
SMS Terms & Conditions
Effective Date: June 2026
By opting in to receive SMS messages from M.I.Y Candle Co. & Creative Studios ("we," "us," or "our"), you agree to these SMS Terms & Conditions.
SMS Messaging Service
By providing your phone number and opting in, you consent to receive SMS text messages from M.I.Y Candle Co. & Creative Studios regarding:
• Promotional offers and discounts
• Flash sales and marketing campaigns
• Order confirmations
• Shipping and delivery notifications
• Customer support communications
• Account verification and two-factor authentication (2FA) messages
• Other information related to our products and services
Message and data rates may apply.
Message Frequency
Message frequency varies based on customer activity, purchases, account activity, and promotional campaigns. Customers may receive recurring messages.
M.I.Y Candle Co. & Creative Studios reserves the right to increase or decrease message frequency at any time.
Neither M.I.Y Candle Co. & Creative Studios nor mobile carriers are responsible for delayed or undelivered messages.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan. Customers are responsible for any charges imposed by their mobile service provider.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy:
https://miycandleco.com/policies/privacy-policy
SMS Consent
By submitting your phone number through our website forms, checkout pages, account registration forms, promotional sign-up forms, or other consent mechanisms, you expressly agree to receive SMS communications from M.I.Y Candle Co. & Creative Studios.
Consent is not a condition of purchase.
Cancellation / Opt-Out
You may opt out of SMS communications at any time by replying:
STOP
to any SMS message received from us.
After opting out, you may receive a final confirmation message confirming your unsubscribe request.
Help / Customer Support
For assistance, reply:
HELP
to any SMS message.
You may also contact us directly:
Email: admin@miycandleco.com
Phone: 443-992-2292
Third-Party Sharing
We do not sell, rent, share, or disclose your phone number, SMS consent records, or SMS opt-in information to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers necessary for delivering SMS services, processing orders, providing customer support, or as required by law.
Liability
We are not responsible for any delays, delivery failures, carrier outages, or message transmission errors caused by mobile carriers, network providers, or third-party service providers.
Changes to These Terms
We reserve the right to modify these SMS Terms & Conditions at any time. Updates will be posted on this page and become effective immediately upon publication.
Contact Information
M.I.Y Candle Co. & Creative Studios
Website: https://miycandleco.com
Email: admin@miycandleco.com
Phone: 443-992-2292