Privacy policy

SMS Messaging Privacy Policy

Effective Date: June 2026

M.I.Y Candle Co. & Creative Studios ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This SMS Messaging Privacy Policy explains how we collect, use, protect, and manage information related to our SMS messaging program.

Information We Collect

When you opt in to receive SMS messages from M.I.Y Candle Co. & Creative Studios, we may collect:

• Your mobile phone number

• SMS consent records and opt-in information

• Your name

• Your email address

• Basic contact information

• Order and customer service information

• SMS messaging history and interactions

How We Use SMS-Related Information

SMS-related data, including mobile phone numbers, consent records, and opt-in information, is used solely for the purpose of operating and supporting the M.I.Y Candle Co. & Creative Studios SMS messaging program.

This may include:

• Sending promotional offers and discounts

• Sending flash sale notifications

• Sending order confirmations

• Sending shipping and delivery updates

• Providing customer support communications

• Sending account verification and authentication messages

• Responding to customer inquiries

SMS-related data is used only for our own messaging program purposes.

SMS Consent and Opt-Out

By providing your mobile phone number and opting in, you consent to receive SMS messages from M.I.Y Candle Co. & Creative Studios.

You may opt out at any time by replying STOP to any SMS message.

You may request assistance at any time by replying HELP.

Message and data rates may apply.

Message frequency may vary.

Information Sharing Restrictions

M.I.Y Candle Co. & Creative Studios does not sell, rent, transfer, disclose, distribute, or share SMS-related data, mobile phone numbers, SMS consent records, or opt-in information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS Privacy Policy

We do not share mobile information, phone numbers, SMS consent, or opt-in data for marketing or promotional purposes.
We do not share mobile information, phone numbers, SMS consent, or opt-in data with third parties or affiliates for marketing or promotional purposes.
Use of mobile information, phone numbers, SMS consent, and opt-in data is limited to SMS service delivery and business operations.
Your data will not be transferred to external organizations.
We maintain safeguards designed to prevent unauthorized sharing or disclosure of SMS opt-in data and consumer personal information.

No Transfer of Consumer Data

Consumer data collected through our SMS messaging program, including mobile phone numbers, SMS registrant data, consent records, and opt-in information, is not sold, rented, transferred, or provided to external organizations for marketing, promotional, or unrelated business purposes.

Data Protection Safeguards

To prevent unauthorized access, use, disclosure, or sharing of SMS-related information, we maintain appropriate safeguards, including:

• Access controls that limit access to authorized personnel only

• Employee training regarding privacy and proper handling of customer information

• Vendor restrictions that prohibit unauthorized use of SMS-related data

• Confidentiality obligations imposed on employees, contractors, and service providers

• Administrative, technical, and physical security measures designed to protect customer information

For additional information, please review our Terms of Service and Privacy Policy available on our website.

Policy Updates

We may update this SMS Messaging Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Information

M.I.Y Candle Co. & Creative Studios

Website: https://miycandleco.com

Email: admin@miycandleco.com

Phone: 443-992-2292

For SMS support, reply HELP to any SMS message or contact us using the information above.