Cancellation Policy for Workshops & Events
At M.I.Y Candle Co., we understand that sometimes plans change. If you need to cancel a ticket for a workshop or a private event, please review our cancellation policy below.
Refund Policy for Workshops & Events
Unfortunately, we do not offer refunds for cancelled tickets or private event payments. However, we do offer the option to transfer your ticket to a future event or workshop date.
Transferring Your Ticket
If you are unable to attend the original event or workshop date, you may transfer your ticket to another available date. Please contact our customer service team at (443) 220-8925 or email us at admin@miycandleco.com to request a transfer.
Please note that ticket transfers are subject to availability. We recommend contacting us as soon as possible to secure your spot in the desired event or workshop.
Contact Information
If you have any questions or need further assistance, please don't hesitate to reach out to us. Our contact information is as follows:
Trade name: M.I.Y Candle Co.
Phone number: (443) 961-6158
Email: admin@miycandleco.com
Physical address: MIY Candle Co., 715 Frederick Road, 1st Floor, Catonsville MD 21228, United States
We appreciate your understanding and cooperation regarding our cancellation policy. We look forward to providing you with a memorable candle-making experience in the future.